⚠️ We weren't able to verify your identity.
This can happen for a few common reasons and is usually an easy fix. Before trying again, check the following:
✅ Make sure your ID is not expired
✅ Use a government-issued photo ID — driver's license or passport work best
✅ Make sure all four corners of your ID are visible in the photo
✅ Take your selfie in good lighting — avoid shadows or backlighting
✅ Make sure your face in the selfie clearly matches the photo on your ID
Check your email now. We've automatically sent you a new verification link so you can try again right away without contacting anyone.
Still having trouble after a second attempt? Email us at [email protected] and a real person will help you through it.
