Session Tracking
Use this form to log every session you complete -- 1:1 calls, no-shows, and Office Hours. This is how your activity gets recorded and how your pay gets calculated. If it's not submitted, it's not on record.
Before You Submit
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Log every session. Completed 1:1 calls, no-shows, and Office Hours sessions all require a submission. If it was on your calendar, it gets logged here -- no exceptions.
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No-shows still count. If an agent didn't show, log it as a no-show. Do not skip it. No-shows are compensated and must be on record.
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One form per session. For 1:1 calls: one form per call. For Office Hours: one form per session regardless of how many agents attended.
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This is how you get paid. Your submissions are what we use to verify and process your coaching payments. Missing submissions = missing records.
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Submit the same day. Log your session before you close out so nothing falls through the cracks.
What You Earn
Office Hours session $25 per session
1:1 Milestone Call -- completed $15 per call
1:1 Milestone Call -- no-show $10 per call
Pay dates: 1st and 15th of every month via Gusto. Coaching pay is processed as 1099 contractor income -- separate from your agent commission payments through Dots.
Resources
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Agent Success Coaches Course -- your full training, session guides, and escalation resources.
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Scheduling Hub -- Office Hours schedule, 1:1 booking links, and all session logistics.
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Coach Expectations -- the full terms for your role, including availability standards and what removal looks like.
Questions or issues? Contact [email protected].
