| Element | Detail |
|---|---|
| What it is | Self-paced training program. 11 modules, 76 lessons covering the full arc of a new agent's professional development. |
| Primary URL | atlascoasttravel.com/products/atlas-academy |
| Platform | Kajabi product — separate from the agent dashboard and Atlas Community |
| Who it's for | All agents: Track A (brand new to travel) and Track B (converting from another host). Module 1 has separate first-7-days paths; all other content is shared. |
| Content scope | Industry fundamentals, supplier knowledge, marketing, client work, bookings, business growth, destination training, sales skills |
| Completion badge | Atlas Academy Graduate badge on agent's MyAtlas directory profile (Zap 7, triggered by academy-complete tag) |
Atlas Academy unlocks immediately at purchase. No waiting for IDV, eWebinar completion, or any other step. The moment an agent's payment is confirmed, Atlas Academy is available at atlascoasttravel.com/products/atlas-academy.
| Trigger | What Unlocks | How |
|---|---|---|
| Purchase confirmed | Atlas Academy (full curriculum) | Kajabi Automation 1 fires on offer purchase, grants product access |
| Purchase confirmed | Atlas Agent Dashboard | Same automation — also unlocks at purchase |
| Purchase confirmed | Atlas Community | Same automation — also unlocks at purchase |
| eWebinar completion (80% attendance) | MyAtlas (booking system) | JF direct webhook + Zap 2b — separate from Academy access |
Atlas Academy is not gated behind IDV, onboarding completion, or any tag. If an agent says they cannot access Academy after purchasing, the issue is with their Kajabi product grant — not a missing tag or pending step. See Common Issues below.
- Confirm the agent has a confirmed purchase in Kajabi — check their contact record for the Travel Agent Monthly Hosting Fee offer.
- Check that the Atlas Academy product is granted on their Kajabi contact record under Products.
- If the product is not granted: manually grant Atlas Academy access in Kajabi (Products tab on the contact record).
- Ask agent to log out and log back in at atlascoasttravel.com/library if the access was just granted.
- If the product IS granted and they still cannot access it: escalate to Jenny. May be a lesson-level publishing issue.
academy-complete tag is present on the agent's Kajabi contact record. If the tag is present, Zap 7 should have fired. Check Zap 7 task history in Zapier. If the tag is missing: apply it manually in Kajabi (or via the tag form at atlascoasttravel.com/tags). If the tag is present and Zap 7 ran but the badge is still missing: contact Tim Peterson at [email protected].If an agent's Atlas Academy product grant did not fire automatically (e.g., their purchase did not trigger Kajabi Automation 1), Donna can manually grant access.
- 1Find the agent's contact record in Kajabi admin.
- 2Click the Products tab on the contact record.
- 3Click Grant Product and select Atlas Academy.
- 4Confirm the grant. The agent can now access Academy immediately upon next login.
- 5Leave an internal comment in Missive (or on the agent's Kajabi contact note) documenting that manual enrollment was required and when.
Only use this if Automation 1 did not fire (rare). If an agent purchased and Automation 1 ran correctly, their access should already be live. Check the Kajabi automation run log before manually granting to avoid duplicate enrollments.
| Element | Detail |
|---|---|
| Badge name | Atlas Academy Graduate |
| Kajabi trigger tag | academy-complete |
| JF badge slug | academy-graduate |
| Zap | Zap 7 — fires when academy-complete tag is added, activates badge on agent's directory profile |
| Where the tag comes from | Staff applies manually in Kajabi or via atlascoasttravel.com/tags when Jenny confirms an agent has completed the full curriculum. Not applied automatically by lesson completion. |
| Badge not appearing after tag applied | Check Zap 7 task history in Zapier. If Zap ran but badge is missing: contact Tim at [email protected]. |
Jenny determines when an agent has completed Atlas Academy and instructs staff to apply the academy-complete tag. Donna or Nicole can apply the tag in Kajabi or via the tag form, but only on Jenny's confirmation. Do not apply this tag based on agent self-report.
