Verification Unsuccessful
We were not able to verify your identity.
This can happen for a few common reasons and is usually an easy fix. Before trying again, check the following.
Before you retry
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Make sure your ID is not expired
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Use a government-issued photo ID. A driver's license or passport works best.
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Make sure all four corners of your ID are visible in the photo
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Take your selfie in good lighting. Avoid shadows and backlighting.
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Make sure your face in the selfie clearly matches the photo on your ID
Check your email now
A new verification link has been sent to you automatically from our identity verification provider. Look for an email from ID Analyzer. It may land in your spam or junk folder so check there if you do not see it in your inbox.
Still having trouble after a second attempt?
Email us at [email protected] and a real person will help you through it.
Questions? We're at [email protected]
